Refund and Return Policy

In general we offer a 30-day money back guarantee if you're not satisfied with any of our products, just contact the respective support email available for each product or if you can't find it just email hello@solinventum.com and mention the product in question and the account you purchased a license for.

Specific products have special conditions:

MailMerge365

We offer a 30-day money-back guarantee (refund) on subscriptions that have not sent more than 1000 emails (excluding free trial emails) or pay-as-you-go purchases that have not sent more than 10 (excluding free trial emails) emails. Unfortunately we can't offer a money-back guarantee once you have exceeded these limits.

If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To claim your money-back (refund) just email us at help@mailmerge365.com and we will refund the amount using the payment method you originally used to purchase within 10 business working days.

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